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Writer's pictureJohn williams

How do I reset my Hotmail account password?

Updated: Jul 3, 2024

Resetting your Hotmail password is a straightforward process. Here's a step-by-step guide to help you through it:

1. Access the Sign-In Page

Start by navigating to the Outlook.com sign-in page. You can do this by going to [www.outlook.com](https://www.outlook.com).

2. Enter Your Email Address

On the sign-in page, enter your Hotmail email address and click "Next."

3. Select 'Forgot My Password'

On the password entry page, click on the "Forgot my password" link. This will redirect you to the account recovery page.

4. Choose the Reason for Resetting

You'll be asked why you need to reset your password. Select "I forgot my password" and click "Next."

5. Verify Your Identity

Microsoft will need to verify your identity to ensure that you are the rightful owner of the account. You will be given several options to receive a security code:

Email: If you have a recovery email address linked to your Hotmail account, you can choose to receive the code via email.

Phone: If you have a phone number linked to your account, you can receive the code via SMS or an automated call.

Authenticator App: If you use an authenticator app, you can get the code through it.

Choose the method that suits you best, enter the required information (like the last four digits of your phone number or your recovery email address), and click "Send code."

6. Enter the Security Code

Check your email or phone for the security code. Enter the code on the verification page and click "Next."

7. Create a New Password

After verifying your identity, you'll be prompted to create a new password. Make sure your new password is strong and unique, combining letters, numbers, and special characters.

8. Confirm the New Password

Re-enter your new password to confirm it and click "Next."

9. Complete the Process

Once you've successfully reset your password, you'll receive a confirmation message. You can now use your new password to sign in to your Hotmail account.

Additional Tips

Update Recovery Information: Ensure your recovery email and phone number are up-to-date to make future password resets easier.

Use Two-Factor Authentication (2FA): Enhance your account security by enabling 2FA. This adds an extra layer of protection by requiring a second form of verification when logging in.

If you encounter any issues during this process, Microsoft offers support through their help center, where you can find additional troubleshooting steps and contact options for further assistance.

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