What is the use of account.live.com/acsr?
As we have discussed before, there are some limitations of the https://account.live.com/password/reset portal, yes, you can set your password only if you have recovery options, like if you have your active phone number or email address that you provided to Microsoft when you created your Microsoft account. But if you don't have access to any of your recovery email addresses or phone numbers, you can't reset your Microsoft account password using this portal. Here comes the use of account.live.com/acsr. In this portal, you can reset your Microsoft account password without having access to your recovery email address or phone number, it will ask you some questions related to your Microsoft account, and the Microsoft team will manually review your application and your Your account will be recovered and you will be able to reset your Microsoft account password.
When is account.live.com/acsr required?
As you now know all Microsoft products and services or manage at account.live.com. therefore, if you forget the password for any of your Microsoft products or services, you may need to reset your password. Consider that you are using Windows on your computer and you are using a Microsoft account to open your computer. Now you need to reset your Microsoft account password to log into your computer. And if you don't have your recovery options, you won't be able to access your PC or laptop. Here comes the use of the portal account.live.com/acsr. When you try to reset your password from your computer, it will ask you to open account.live.com/acsr on any other computer or laptop to recover your account. To unlock your PC, follow the process below.
How to use account.live.com/acsr?
This is the procedure to use account.live.com/acsr to retrieve your Microsoft account password. You must have a laptop for a mobile phone that has an active internet connection to reset your Microsoft account password.
open any browser on your computer or laptop or you can use your mobile phone too, you can use any browser like Google Chrome, Firefox, Mozilla or Safari.
Do not enter https://account.live.com/acsr in the URL section of your browser.
Now a page will open and ask you for two email addresses in the first column, you need to enter your email address and the password you want to recover. In the second column enter the alternate email address. You must have access to the second email address because you will provide a unique password in that email to verify.
After entering the email address, click the Next button and you will now get a one-time password on your alternate email address.
Please verify your alternate email address, here you will have any security code from the Microsoft account team, copy that code and paste it on the next page and click verify.
It will now ask for your personal information such as your first name, last name and date of birth along with your address. Enter the exact details that you provided when creating that Microsoft account you want to recover and click the Next button.
Now it will ask you for some additional details for your Microsoft account, like if you had to enter your old passwords, you can enter one or more old passwords so they can verify your account. Also, you need to check some boxes, like if you are using any other Microsoft service software or any subscription.
After filling in all the details, click next and you will now see a page that says "your information has been submitted". no Microsoft team will manually review your account details to recover your Microsoft account.
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